Impact Maintenance (“we”, “us”, “our”) respects your privacy and is committed to handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
We collect personal information you provide directly, for example when you book a job or send an enquiry through this website. This may include your name, email address, phone number, the property or site address, location coordinates when you choose location services, preferred appointment timing, and any details or photos you include in your request.
How we use your information
We use your personal information to:
- respond to your enquiry and carry out the work you request;
- provide quotes, schedule visits and invoice for services;
- communicate with you about your job or request; and
- meet our legal and regulatory obligations.
Disclosure
We do not sell your personal information. We may share it with our staff and trusted service providers where necessary to respond to you or deliver our services, with building managers or body corporates where they have engaged us on your behalf, and where required by law.
Storage and security
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. No method of transmission or storage is completely secure, but we work to safeguard the information we hold.
Analytics and cookies
This website may use analytics tools to understand how visitors use the site. These tools may collect information such as pages visited and general location, in aggregated form.
Access and correction
You can ask to access or correct the personal information we hold about you, or make a privacy complaint, by contacting us using the details below.
Contact us
Impact Maintenance
Phone: 07 3902 1186
Email: enquiries@impactplumbing.net.au
Brisbane & South East Queensland
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.